Dental Clinic

What Our QIP Accreditation Means for You

At Sherwood Smiles, caring for your family’s teeth is about more than a friendly chat and a gentle clean — it’s about backing that care with proven, independently checked standards. That’s why we’re proud to be a QIP accredited dental practice.

But what does that actually mean for you and your family? Here’s the plain-English version.

What Is QIP Accreditation?

QIP stands for Quality Innovation Performance — an independent Australian organisation that assesses healthcare providers against a strict set of national standards. For dental practices, accreditation is measured against the National Safety and Quality Health Service (NSQHS) Standards, now delivered through the Primary and Community Healthcare Standards.

In short, an external body has reviewed how we run our practice — from infection control and patient safety to staff training and record-keeping — and confirmed that we meet the highest benchmarks set for dental care in Australia.

Why It Matters (Especially for Families)

Accreditation is completely voluntary. Many practices never pursue it, because meeting the standards takes real commitment and ongoing effort. We chose to, because we believe your family deserves the reassurance that comes with it.

When you visit a QIP accredited practice like Sherwood Smiles, you can expect:

  • Higher safety standards. Our systems are designed to reduce clinical and general risks at every step of your visit.
  • Rigorous infection control. We follow strict protocols to keep every patient safe and every space clean.
  • A well-trained, engaged team. Our whole team is educated in and committed to the standards we’ve met.
  • Consistent, quality care. Accreditation isn’t a one-off tick — it’s an ongoing cycle of review and improvement.

Put simply, it’s peace of mind. You don’t have to take our word for the quality of our care — an independent assessor already has.

Care You Can Trust, Close to Home

For families across Sherwood, Graceville, Corinda, Oxley and the wider 4075 area, choosing a dentist is a decision built on trust. Our QIP accreditation is one more way we earn that trust — a clear, external sign that the care you receive here meets the standards you’d want for the people you love most.

It also reflects who we already are: a practice that takes the time to do things properly, explains treatment clearly, and never cuts corners on your safety or comfort.

Our Commitment Doesn’t Stop at Accreditation

Meeting the standard is something we’re genuinely proud of — but it’s really just the floor, not the ceiling. Accreditation is an ongoing process, which means we’re continually reviewing our systems, updating our training, and looking for ways to improve the experience you have with us.

From your first phone call to your check-up and beyond, our goal is the same: gentle, honest, high-quality dental care for every member of your family.

Experience QIP Accredited Care at Sherwood Smiles

We’d love to welcome you and your family to a practice where quality is proven, not just promised.

Call us at 07 3379 6881 or book online at www.sherwoodsmiles.com.au to arrange your visit. Have questions about our accreditation or what to expect? We’re always happy to talk you through it.

Sherwood Smiles — quality care you can trust, right here in Sherwood.

Share the Post:

Related Posts

It’s easy to put off a dental check-up when nothing seems wrong.

Dental emergencies have a habit of arriving at the worst possible moment.

Your child’s first trip to the dentist is a big little milestone.

Hear From Our Happy Patients

See why our patients recommend us. Genuine reviews that reflect our quality care and trusted service.

Google Rating 5.0 Star Average

5.0
Based on 206 reviews
Amy M. profile picture
Amy M.
2 months ago
David, Galo and Sarai gave hands down the best dental care I have ever experienced! So much so I have my family now seeing them also. David is so thorough, explains everything so you have a full understanding of what’s happening with your teeth and only wants the very best for you. Also considering cost which was very important for me. The treatment from each of them was beyond kind and courteous. Equipment used is of high quality. I was so incredibly thankful for having them take care of me. Could not recommend them enough!
Caitlin K. profile picture
Caitlin K.
2 months ago
From the moment I walked in, I was greeted with warm and welcoming service. Vicky was incredibly caring, professional, and thorough throughout my appointment. The whole process, from booking to walking out the door, was seamless and efficient. Highly recommend!
Preet B. profile picture
Preet B.
2 months ago
Excellent emergency dental care!
We have lived all over Australia and honestly have never come across such friendly and caring dental clinic as this one! They fit us in at the last minute on a late Saturday afternoon (5pm) to see my 10yr old son for an emergency care. Dr David and his team made my son feel at ease then took such good care and explained everything to us in great details and we were so grateful to have found this place! If you are after a dental clinic that puts patient care and take pride in the service they provide, you will not find a better clinic then this one! I highly recommend this place!
Bryan S. profile picture
Bryan S.
6 months ago
Very pleasant dentist visit. Staff is polite and professional. I had Vicky as my dentist she was gental, walked me through all the work needed and very competent. Will be coming back for future work.
Sara A. profile picture
Sara A.
6 months ago
Super friendly staff and doctor!! Really make themselves understood and give you multiple solutions to any problem with your teeth. General cleaning was also awesome, teeth looking very nice and clean :D
Edith C. profile picture
Edith C.
6 months ago
We had a wonderful experience with this team . They were extremely kind, patient, and professional with my son, which made him feel comfortable and relaxed throughout the visit.Everything was done with great care, and the results were excellent. I truly appreciate the time they took to explain everything clearly and to make sure my son felt safe. Highly recommended!
Tim H. profile picture
Tim H.
7 months ago
I can’t recommend Sherwood Smiles highly enough. From the moment I walked in, the whole team made me feel comfortable and at ease.

David did an amazing job on my teeth professional, gentle, and clearly very skilled at what he does. His assistant Galo was awesome as well, super attentive and made the whole process smooth and stress-free.

Sarai was incredibly friendly and welcoming, always smiling and happy to help, which really makes a difference. And a big shout out to Rachel for everything she did her support and care didn’t go unnoticed.

Such a great team and an overall fantastic experience. If you’re looking for a dentist that genuinely cares, Sherwood Smiles is the place to go.
Emma B. profile picture
Emma B.
8 months ago
The team was so wonderful and fit me in last minute for an emergency appointment. So grateful. Very thorough and kind. Would definitely recommend.
Alicia profile picture
Alicia
8 months ago
We had such an amazing experience with Sherwood Smiles. Our 2 year old had a fall and injured his tooth late on a Saturday afternoon (4PM!), we rang Sherwood Smiles and they were able to see him straight away as a new patient. Both on the phone and when we were at the clinic, Dr Rachel and Sarai were incredibly kind, patient, and understanding.

It was his very first dental visit, and they made it such a positive, gentle experience for him. They took their time, explained everything, and made sure he felt safe and comfortable.He even got to choose a little toy at the end. I’m so grateful for their quick response and the wonderful care they gave him. Thank you Sherwood Smiles!
Ilaria M. profile picture
Ilaria M.
9 months ago
Absolutely fantastic! Dr David is absolutely amazing with adults and kids. The office is clean and welcoming, they always had colors for the kids, which was an amazing entertainment!
Thank you so so much again!
Alicia H. profile picture
Alicia H.
11 months ago
Dr Lorraine is genuinely the most friendly dentist I have ever seen. Visited for a checkup and clean after recently moving into the neighbourhood. This will definitely be our clinic moving forward!
Elly D. profile picture
Elly D.
11 months ago
⭐⭐⭐⭐⭐ Outstanding Emergency Dental Care!

I had a dental emergency today (Saturday) and was worried I'd have to wait until Monday. Thankfully, this dental clinic was able to see me on short notice, and I couldn't be more grateful for the exceptional care I received.

From the moment I called, the staff was incredibly accommodating and understanding of my situation. They worked me into their Saturday schedule without making me feel like an inconvenience.

The dentist was absolutely fantastic - truly knowledgeable, thorough, and took the time to explain exactly what was happening and what my treatment options were. They made me feel completely at ease during what could have been a stressful situation.

As a wheelchair user, I was also impressed by how accessible and inclusive this practice is. The office is fully wheelchair accessible, and the entire team was incredibly neuro-affirming throughout my visit.

The entire experience has convinced me to make this my new dental home. It's rare to find a practice that combines such clinical excellence with outstanding patient service and genuine commitment to accessibility, especially during weekend emergency hours.

If you're looking for a dentist who will take excellent care of you, even in urgent situations, I can't recommend this practice highly enough.
Melissa N. profile picture
Melissa N.
12 months ago
I had such a great experience here! The dentist was incredibly kind and caring, she really looked after me and made sure I was comfortable the whole time. You can tell she genuinely cares, not just about her patients but also her dental assistant, which was so lovely to see.

The practice itself is beautiful and super tidy, and the reception staff were all so warm and welcoming. Highly recommend!
Ben S. profile picture
Ben S.
1 year ago
Went in and the owner and dentist were great! Helpful and understanding with any worries you have. Also very informative and happy to take the time to explain procedures and any issues with your teeth. Definitely recommend!
Julia De Y. profile picture
Julia De Y.
1 year ago
I couldn’t recommend Sherwood Smiles enough! Everyone’s was so welcoming and lovely, I felt at ease the whole time. David was awesome, he removed my wisdom tooth in a few minutes and it was totally painless, I had no idea it was even out until he told me! Thank you so much to the Sherwood Smiles team 🙏🥹
Josh K. profile picture
Josh K.
1 year ago
By far the best dental experience I have had. All members of the clinic help deliver an overall professional experience. The receptionists are always so welcoming and proactive. All dental work is carried out with the utmost precision making it as pleasant as possible. Dr Chien makes understanding oral health easy and provides outstanding advice to enhance your oral health. Couldn’t recommend enough.
Kai G. profile picture
Kai G.
1 year ago
Very friendly staff — explained everything that was happening in detail and gave great advice for future care!
Nápoleon S. profile picture
Nápoleon S.
1 year ago
Excellent
James S. profile picture
James S.
1 year ago
Always friendly and great with our daughter
GeoHyun K. profile picture
GeoHyun K.
1 year ago
Just had a fantastic experience here. Dr Anna was absolutely brilliant – very professional, gentle, and explained everything clearly throughout the treatment, which really put me at ease.
Craig H. profile picture
Craig H.
1 year ago
Great friendly professional team. 👌
Vinh Phan (. profile picture
Vinh Phan (.
1 year ago
I have been going to this dental clinic for years and it has always been a pleasure to get my teeth done by Anna and Lorraine. It was speedy and easy and the receptionists have made it very straightforward for my appointment
Rebecca W. profile picture
Rebecca W.
1 year ago
Absolutely amazing service! Dr David and Galo were incredible patient and kind and made sure that I knew exactly what was happening throughout my procedure as well as explaining all of my treatment options including all the positives and negatives of each.
Would definitely recommend this practice and the team and I am glad I have found a clinic I will be comfortable and happy to return to
Manda W. profile picture
Manda W.
1 year ago
Thanks Dr Rachel and the team. I felt very welcomed and looked after well in the clinic. I was seen by Dr David and had a wonderful experience. 大卫医生也会说中文,我一些英文不会,他可以用中文解释👍

I had two fillings done years ago that kept giving me ‘funny & sore’ feelings. After consulting with Dr David, he took an X-ray for me and showed me that one filling had a ‘bubble’ and the other one started wearing off with some internal decay. However, rather than asking me to replace both fillings straight away, Dr David recommended to keep the ‘bubble’ filling for now and observe it as it’s currently working and does not give any troubles while replacing it will cause some potential disruptive damage to the original tooth. I am really appreciative of his genuineness and professionalism. He answered my questions very thoroughly and patiently which I did not experience before. When I asked a dentist if I should get the filling done or not, their answer was like yes if you want; or you can also wait till next time. I was never given explanation on how clinically significant those procedures were But here at sherwood smiles, I got those answers. Will go back again 👍
Robyn S. profile picture
Robyn S.
1 year ago
Thank you Sherwood Smiles for seeing me on a public holiday. Lovely pain free experience, highly recommend Rachel, David and Gallo . 😊
Sashi A. profile picture
Sashi A.
1 year ago
Dr David Chien was excellent. He provided clear, straightforward explanations throughout the appointment and was both friendly and respectful. I felt well-informed and at ease. Highly recommend Sherwood Smiles.
David P. profile picture
David P.
1 year ago
All staff very friendly and professional. Very good work, recommended.
Luke F. profile picture
Luke F.
1 year ago
I highly recommend Sherwood smiles, I’ve had Dr Anna and Dr David work on my teeth and I can’t speak highly enough of them! They are exceptional at what they do and they really go the extra mile to explain everything and help you with a short and long term plan with your teeth and also show you the proper techniques of brushing and flossing. I left knowing what I had to do to maintain my teeth and what the future for my teeth would look like and this really gave me peace of mind.
Cool F. profile picture
Cool F.
1 year ago
Absolutely wonderful experience every time we go! My kids had their first dental experience here and they made it so comfortable for them. David is fantastic and all the staff are so friendly and kind. Highly recommend!
Rafaela S. profile picture
Rafaela S.
1 year ago
Great experience for the whole family. The staff was friendly, patient, and made sure everyone felt comfortable, specially the kids. The dentist was thorough and kind, explaining everything clearly. Highly recommend for families looking for gentle, reliable care.
Zachary A. profile picture
Zachary A.
1 year ago
I visited Sherwood Smiles this month, for the first time after moving to Brisbane. I can highly recommend Dr David, who was very professional & helpful. Happy to recommend.
Bel Z profile picture
Bel Z
1 year ago
Rachel the owner of the dental practice is very nice and helpful in regard to a dental plan and treatment. The dentist Dr Song was very thorough and professional. She did a wonderful job. The remote receptionist are also very pleasant to deal with. Recommended.

These reviews come directly from our Google Business Profile. They reflect patients’ experiences of our service and environment.

They don’t describe treatment outcomes, and Sherwood Smiles has not changed the wording. Individual experiences may vary.